Resolve to Share Your Knowledge

knowledge0This year, rise above the standard resolutions that make you feel better about yourself (lose weight, drink more water, exercise) and do something that will make others feel good about you: Resolve to share your knowledge with co-workers, colleagues, family and friends.

It begins with a simple statement: “I resolve…to share more of my knowledge…with others.” The end result: When you give more, you get more in return.

You have been living in the Information Age for more than two decades now, and yes, people can find information on the Internet with a quick click of the mouse. However, the most meaningful information that you can give (and receive) comes through human contact, old-fashioned face-to-face interpersonal communication.

In your profession, you glean valuable information through your lived experience. That’s something that you cannot find on a spreadsheet or in a PowerPoint presentation. You share that information by telling your story. “When I started at this company ten years ago, we didn’t have a marketing director. Now we are shipping our products to 39 countries worldwide.” It’s that personal information that puts things into perspective for the listener.

Today, there are still some people who choose not to share their knowledge with others because they fear that someone else may assume their position. It sounds something like this: “It took me 25 years to get to where I am in this company. If anyone thinks I’m going to simply share all of my knowledge, well, they’re wrong!” This type of scarcity thinking holds those people back from greater achievement in their career and in life. Imagine the kind of work environment they could create if they became more inclusive and collaborative in their thinking and sharing of information. It positions them as true leaders who want others to succeed. They invest their time sharing their knowledge so that others can perform better on the job. What a concept.

Sharing your knowledge with others positions you as:

*Inclusive
*Caring about the success of others
*Collaborative
*Unselfish
*Giving
*Professional

As you think about the tremendous knowledge that you possess, think specifically about the kind of knowledge that you can (and will) share with the people around you. They will appreciate it for two reasons: 1) You have shortened their learning curve or 2) You have given them a critical piece of information that allows them to do their job.

Deliberately holding back information out of fear is so outdated. Share your knowledge with others and see how positively people will respond to you. Your giving will come back to you ten-fold.

Begin with the question: What knowledge can I share with others?

Money Can’t Buy It

washington.eyeOf all the things that bring us the greatest joy in life, none of them are gifts that are purchased. Instead, they are gifts that come from the heart. They can be given or received. They cannot be bought.

Every year, beginning in late November, people begin purchasing items for holiday gift giving. Often within a few days after the presents have been opened, they become one of many material possessions, tucked away on a shelf, in a drawer, in a cupboard or a closet. The gifts that bring the most lasting joy are those that don’t cost a penny.

Consider the gifts that you can give to others every day:

A smile.

A kind word.

A thank you.

A helping hand.

Recognition for a job well done.

A story.

A shared memory.

A laugh.

A loving embrace.

A hug.

A positive attitude.

Not one of these costs a thing yet each delivers endless riches. What could you do to bring more value to conversations, exchanges or chance encounters this holiday season? How can you keep it going into the New Year? Every day?

Don’t just stand there…do something. If you see an older person struggling to open a door, come to the rescue. If someone drops a glove as she walks down the street, take it to her. If you see someone sitting alone at a gathering, go over and introduce yourself. Invest some time in giving to others. You just might make someone else’s day.

A Simple, Powerful Statement

philosophyDecades ago when I tried to wrap my young mind around Philosophy 101, I struggled to understand its inherent polarities, complexities and of course the never-ending string of thought-provoking questions asked by my professor. At 19, I saw the sky as the sky and that was it. I hadn’t yet explored why the sky existed, how far it extended or if a parallel universe existed. Over the years, I have continued my fascination with the field of philosophy and the brilliant minds who have explored – and continue to explore –  inquiry, knowledge and thought.

In recent years, I have enjoyed the various 21-day meditation series created and hosted by Deepak Chopra and Oprah Winfrey. They often include the Sanskrit Mantra “So Hum,”  which simply means “I am.”

Such a simple statement, yet within it lies a vast terrain for contemplation and exploration.

In my professional presentations, I often begin with an engaging kick-off activity that asks audience members to think of a word or phrase that best describes who they think they are. Then I ask them to pair up with another person in the room to describe each other with just one word or phrase, always in writing, never spoken. They do several rounds of this, with different partners, before revealing to each other how other people described them. The activity has the same result: Surprise and delight. People come away from the activity feeling validated. Often their perception of self comes close to what other people perceived. Once in a while there are some differences. The activity drives home the point that perception and reality are not always exactly the same.

People’s responses to this activity reinforce the notion that we are conditioned to believe that we must be validated by others to feel whole and complete. The human brain is designed to “name” and categorize every living being, object or experience. We create and attach labels to every thought and the brain stores that information for future retrieval (if retrieved at all).

While this activity has positive, consistent results, it reminds me that when we are truly whole and complete, there is no need to fill in the blank. We are enough as is. We simply say with immense satisfaction and fulfillment, “I am.”

Are you?

Embrace the Silence

MeditatingWhen the world is requiring more of your mind, body and spirit, take a moment to pause in quiet reflection and embrace the silence. It has become the norm to do more with less, to multi-task and juggle a busy life. Set your mind at ease with just 10-20 minutes a day to unplug, relax, breathe and meditate. In doing so, you will have clarity of focus and deeper intention of purpose.

I was first exposed to meditation in graduate school nearly 20 years ago. My “monkey mind” could never quite stop and be still long enough for me to understand the power of meditation. Back then, I thought I had to have a mystical experience during meditation. Since those early days, I have come to realize that simply quieting my mind and allowing it to become still is all that I need.

Currently, I am participating in two free online meditation programs that I would like to share with you. There is still time to register…they began within the past few days. The first, Manifesting True Success, is co-hosted by Deepak Chopra and Oprah Winfrey. Each year, Deepak and Oprah offer at least one free online 21-day meditation series which is also available for purchase. The second, Meditation for Busy People (don’t you love that title?) features OSHO, a spiritual leader from India, and is offered through the Mentors Channel. The London Sunday Times has identified OSHO as one of the “1000 Makers of the Twentieth Century.”

So the next time you’re engaged in a conversation and someone asks the question, “What’s new with you?” simply say, “I’m learning to meditate” and see where the conversation takes you!

To Have or To Not Have: A Coffee Chat

coffee-cup-funny-faceSmallIf there is one thing I have learned about the business world today it’s this: People are busy! Their calendars are jammed with meetings, either virtual or in-person. They are being asked to produce more with fewer resources. The bar for performance has been raised into the stratosphere, often accompanied by unrealistic expectations. It begs the question, “How do you use your time each day?”

Time is a precious commodity because there is a finite amount of it available to you. Every person is given 24 hours in one day, 60 minutes in each hour and 60 seconds in each minute. No more. No less. You choose what to do within that given time period every day. Some people handle their time more efficiently than others.

A great time vampire, if you let it be, is the coffee chat. It sounds like a simple request: “Let’s have coffee and chat.” If you are not careful and you don’t qualify the request, that time can quickly turn into this: “Let’s have coffee and chat and spend the entire time talking about me and what I need from you so that I can be more successful in my life.”

Don’t get me wrong. Having coffee with colleagues and chatting about something that is mutually meaningful is time well spent. When someone who you haven’t heard from in 5-10 years wants you to drop everything and have coffee and chat about what he wants to do with his life, then take the time and ask yourself “Is it worthy of me investing my time?”

This is not cold hearted. You are just trying to free up your schedule to do more of the things that you need to do rather than saying “Yes” to every request that comes your way. Here is a foolproof solution to these phantom requests: Have a conversation by phone rather than in person. Not having to drive to a location saves you about an hour round trip. Telephone conversations typically are much shorter than in-person conversations. What could consume two to three hours of your time is neatly reduced to 20-30 minutes. You get what you need, and so does the other person.

The next time someone requests coffee and a chat in person, think about the value of your time. Is it worth two to three hours or 20-30 minutes? The choice is yours.

Write a Love Note, Adult Style

AValentineGirlOpenjpg004The biggest “love day” celebration comes on Valentine’s Day – February 14 – each year, when people remember the people they love and admire the most by offering a card, a call, chocolates, dinner or a gift.

When I was in elementary school, beginning the first week of February, each student would bring in a shoe box, decorated as a repository for classmates’ valentines professing their love (or like) to you. Even the kids who nobody liked received and gave valentines as a sign of unity. With some glue and scissors in hand, I would cut multiple hearts out of red construction paper and add a few of my mom’s paper doilies, add my name – Christine – in big letters (in crayon, of course), and proudly display it at the back of the classroom with the others students’ boxes. Of course I hoped that mine would stand out so my classmates would simply have to put a valentine in my decorated box. The memory is vivid because it was the one time of the year when appreciation was shown through giving and receiving.

In my workshops, people often tell me how much it means to them to receive recognition. “All I want to know is if I’m doing a good job.” “I would like to receive some feedback more often than just during my annual performance review.” Words cost less than valentines. Words cost nothing, yet they can bring such joy and delight when they are sent with love, kindness and good intention.

AValentineGirlClosedjpg003I purchased this adorable valentine at an antique store years ago and recently rediscovered it while cleaning out some drawers. It got me thinking that we need to share our love, appreciation and gratitude with people who mean the most to us more than just once a year. Imagine how different your life would be if you brought the spirit of Valentine’s Day into your daily activities.

Who in your life would you like to give a valentine to? That valentine can come in any form: A written letter, a card, a brief phone call or even an email or text message. Whether it is love or gratitude that you want to acknowledge, appreciation or a thank you for a kind gesture, take the time to do it. People in your life will truly appreciate your thoughtfulness.

Invite an Outsider In

openhand“Get outside your comfort zone.” “Push the envelope.” “Be more.”

You have been in conversations or meetings where statements like these were made, reminding you to shake off any complacency. When you apply these commands to your interaction with people, your mindset (hopefully) shifts.

In her book, Quiet: The Power of Introverts in a World That Can’t Stop Talking, author Susan Cain reminds us that not every person is socially outgoing. She points out that introverts, while quiet and contemplative, have a lot to contribute. They just may need to be invited into the conversation.

Introverts can often feel like outsiders, especially in a room full of extraverts. Whether you are an introvert or an extravert, take a moment to observe the behavior of your co-workers and clients. Does that person need encouragement or a nudge to share their thoughts and opinions? It could be you who invites that outsider into the conversation. The result could be uncovering some brilliant ideas. It begins with some simple questions:

What are your thoughts about…?

I would like to hear your opinions about…?

Your comments are valuable to me. What information can you share about…?

Initiate a conversation with the other person. If you would like to hear more about a certain topic, simply say, “Tell me more about that” or “Could you explain that to me a little further?”

As you scan the room at an event or a meeting, look for the person who sits on the sidelines, against a wall rather than at the table. Extend an invitation to sit at the table. Open up the space for that person to share her/his voice. Sometimes you need to gently pull someone along with you.

If you are that introvert, challenge yourself to make small changes in your interactions with other people. Those small changes over time will give you the confidence to be more open with your ideas, thoughts and opinions. An example: If you have an idea that is worth sharing, write it on your To Do List to bring it up at the next meeting. Once you get into the habit, you will feel more comfortable with other people and yes, even the extraverts.

Oh, The Places You’ll Go!

130

In the classic children’s book, Oh, The Places You’ll Go!, author Dr. Seuss (Theodor Seuss Geisel) begins with:

Congratulations!

Today is your day.

You’re off to Great Places!

You’re off and away!

How wonderful that children are given a glimpse of possibility at such a young age. Let me remind you that at any age you can still dream and imagine the possibilities that lie ahead of you in your life.

When I received my Master of Arts degree in Interpersonal Communication in 1997, the commencement speaker used the theme, Oh, The Places You’ll Go! A smart move because most of the graduates in the auditorium that day grew up reading Dr. Seuss books. Many could recite chapter and verse.

You have brains in your head.

You have feet in your shoes.

You can steer yourself

any direction you choose.

As you embark on a new year’s journey, consider the places you want to go that haven’t quite made it to your priority list. They may reside in the recesses of your brain. You may think about doing them more than actually doing them. What would it take for you to focus on what you want in your life? I use a simple A-B-C method, as outlined in my book, Everything I Do Positions Me: The Simple Path to Professional Success. The key word here is simple. Here it is:

A: Where are you currently positioned? (your current status, current behavior)

C: Fast forward to Where do you want to be positioned? What is your ultimate goal? Your desired future?

B: What sandwiches the gap between A (here and now) and C (the future) is B. What action steps will get you to C?

Example:

A: Poor presentation skills. (current)

C: Polished presenter. (future)

B: Action steps:

  1. Attend a presentations workshop.
  2. Join a Toastmasters group.
  3. Ask my boss to give me more presentation assignments.
  4. Practice in front of the mirror two hours weekly.
  5. Submit a proposal to present at a national professional association conference.

You get the picture. You can go anywhere you want in your career and life. Focus on the things you want most. Create the action steps to get you there. Enjoy the results. It’s that simple.

You’ll be on your way up!

You’ll be seeing great sights!

You’ll join the high fliers

who soar to high heights.

Visit Seussville or Amazon to order your own copy of Oh, The Places You’ll Go! to keep you motivated! Watch a short YouTube video of the book, read by actor John Lithgow.

Title and quotes are copyrighted material, Dr. Seuss Enterprises.

Open an Account at the Knowledge Bank, Part 3

japanese-garden-wallpaper-japanese-garden-wallpaper-bedroom-ideas-garden-garden-wall-garden.com-japan-japanese-japanese-garden-japanese-garden-wallpaper-japanese-garden-wallpaper-hdTen thousand hours. That’s how much time you must invest before you can master a new skill, as some experts claim. To build your Knowledge Bank, you must master the third part of the trilogy, application, which follows discipline and assimilation.

When you apply what you have learned, you practice or “try on” your new knowledge before you master it. How does it fit into your work and your life? For example, if you have learned a new method to better facilitate meetings, then begin using it in your next meeting. Adjust it where needed. As you use this new knowledge, ask questions like, “How else could I use this knowledge?” or “Is there some other way I can apply it?”

Author Napoleon Hill wrote the classic book, Think and Grow Rich in 1937, outlining 13 principles for leading a successful life. The fourth in the list is specialized knowledge. When I first read this book in the 1980s as a young professional, I was impressed with how simple Hill’s writing was. I remember him speaking of the importance of applying what you learn. With application comes knowledge. All these years later, Hill’s advice is still fresh and meaningful to me.

Consider the beauty and tranquility of a Japanese garden. The gardener must learn various techniques for carefully pruning shrubs and trees, meticulously sweeping leaves, and raking gravel to create traditional patterns. It takes months and years of practice to become master gardener of a Japanese garden.

What is different about the Knowledge Bank that I have covered in these past three posts is that it belongs to you, and you can build your bank so that it provides riches to you and to others. When you invest your knowledge in others, it pays dividends in their lives and in yours. You will feel good knowing that you played an important role in helping others learn and grow.

How much do you have invested in your Knowledge Bank?

How are you sharing your knowledge wealth with others?

Open an Account at the Knowledge Bank, Part 2

pen

Image by Anna Langova

How often have you attended a presentation at a conference or professional association event, taken a mountain of notes, come home and filed them away for “further reading.” And…you guessed it…”further” never happens.

Once you have disciplined yourself to learn (last week’s blog post), you are ready to assimilate, that is, absorb the information. As you absorb it, don’t just read the words; let them seep into your memory so that as you study it, you begin to understand it and how it works. Ultimately, you will be able to easily recall the new information from memory when you pick it apart and add meaning to it. Without meaning, all you have are just words on a page.

How can you assimilate when you are already in “information overload”? Who has the time to assimilate anyway? Here are three tools to help you:

Mind Mapping. One of my favorite tools for capturing information, taking notes and outlining a presentation is mind mapping, created by Tony Buzan. Mind mapping is a colorful way to capture information in a nonlinear, creative way rather than traditional linear note taking. It’s great if you are a visual learner. Even if you are left brained and more analytical, you can still benefit from mind mapping. Engineers in my training programs who claimed they could never use it discovered that they enjoyed it more than they initially thought.

Speed Reading. It took a school teacher, Evelyn Wood, in the late 1950s to discover speed reading. She noticed that by using the sweeping motion of her hand across a page, it acted as a visual guide as she read. She went on to establish the most recognizable speed reading course in the world. To get your eyes ready to speed read, check out this helpful eye exercise for speed reading created by Nevit Dilmen.

Memory Improvement. Mnemonic devices and images are just two examples of tools that help you remember information. As a child, you learned the alphabet using a song. To remember the length of months, it was a poem that anchored that information in my memory bank…

“Thirty days hath September…

April, June and November.

All the rest have thirty-one,

Except in Leap Year, that’s the time,

When February’s days are twenty-nine.”

A favorite site is Mind Tools. The best part: Be sure to sign up for their free weekly e-newsletter; you may get a free goodie.

As you can see, it takes a lot to not only keep up with information that’s coming at you; it requires discipline and assimilation to absorb it and remember it.

What can you do to better assimilate important information that you need to retain?