I Think Therefore I Am…Responsible

Young Man with His Hand on His Forehead“What were they thinking?” we often ask ourselves as we read top news stories about public officials, celebrities, sports figures or highly visible leaders who thought no one would discover their bad behavior. At some point, they had a choice to make, and they made the wrong choice. If only they had done one thing differently: Think.

Think before you speak. Think before you act. Think before you behave badly. Think before you make advances. Think before you leave that voicemail. Think before you forward that email. Think before you take that photo. Think before you post that photo on social media. Thought guides our decision-making process. Our moral compass, our core values, assist us in making those decisions.

Clearly, these people knew what they were doing at the time. They just didn’t think they would get caught. Ego got in the way and they thought they could brush it aside. A cover-up or denial does greater damage and often ends careers and tarnishes reputations forever.

With respect to French philosopher René Descartes, let’s create an addendum to his well-known phrase. By adding the word “responsible,” we are all fully accountable for our actions. I think therefore I am responsible. What a concept.

You Can’t Fake Authenticity

wb051288Genuine. Authentic. The real deal. Isn’t that how you would like people to describe you? When you are in the presence of someone who is truly authentic, you feel a deeper sense of openness and trust. Let me share an experience I had while on vacation last week.

The innkeepers had recommended that my husband and I dine at a nearby farm-to-table restaurant featuring a limited, creative menu. Our server, Darren, had me at hello. He welcomed us with a smile that lit up the room and engaging eye contact. He was young and enthusiastic. Instead of the artificial, memorized meet-and-greet (“Hi, guys. Welcome to the ABC. My name is Darren. I’ll be your server tonight. Can I start you off with a cocktail or an appetizer?”), he spoke to us like we were engaged in a real conversation (because we were).

Throughout the meal, Darren would check in with us. He was very attentive to any requests. Since this was a Saturday night, my husband and I wondered if he had another “day job” during the week, so we asked him. His reply: “This is my full-time job. This is what I do.” He explained that he believes in the restaurant’s philosophy, that he has always been in the hospitality industry, working at restaurants or hotels, and that he loves serving people. I said, “It shows. It’s clear that you enjoy what you do. You were very attentive and made our dining experience very memorable.” He was genuinely grateful for our comments and thanked us.

What was different about Darren was that his passion for what he does for a living was crystal clear from the moment he greeted us. This was opposite of the experience we had two nights earlier with a server who flashed his artificial runway smile just to earn a bigger tip. The customer knows the difference between artificial and authentic…you can’t fake authenticity!

Thank you, Darren, for being the wonderful, authentic person you are. And thank you to all the authentic individuals out there who truly enrich our lives.

Take a Hike or Jump in the Lake!

sunglasses by poolIt’s summertime…that time of year when the weather is warmer, the days are longer and nature beckons you to escape outdoors. When you get out and enjoy what is around you, you will create a positive shift for your mind, body and spirit (and the people around you will be happier). Here are a few ideas:

  • Inhale, exhale. When you breathe in fresh air (rather than recirculated indoor air), your brain will be refreshed and stimulated by the intake of oxygen, resulting in clearer thinking.
  • Shift your focus. Focusing on one task for too long leads to fuzzy thinking. Put a task aside, focus on something that doesn’t require such intense thinking, then come back to it later.
  • Move it! Movement stimulates thinking. If you are struggling or are sluggish, get up and move. It will open up your thinking.
  • Clear your mind. Just like clearing the computer of cookies, clearing your mind lets you start fresh.
  • Go outside every day. Even if you have just five minutes, spend it outside in nature. Enjoy your morning coffee on the deck. Stop at the park on your way home from work. Walk around the neighborhood. Play with your dog or your kids in the back yard.
  • Share the space with others. If you are a team leader, why not host your next team meeting outside? The ideas will flow when people are surrounded by green space rather than white space.

Including nature in your daily activities allows you to stress less, interact better with work colleagues and produce higher quality work.

How to Position Yourself as a Valuable Resource at Work

MP900439442When you set a strategic goal for yourself to “Become recognized as a valuable resource at work,” here are some potential action steps to take:

  1. Look for opportunities in meetings to openly share your ideas and opinions. Present your ideas in an inclusive, non-threatening manner, using confident (not aggressive) language.
  2. Be known as a subject matter expert. Let others know that you are a resource in your area of expertise, and that you would be happy to share your knowledge with them. Remember, you are a resource (humble), not a know-it-all (egotistical).
  3. Continue learning. Remain current on trends and market changes in your industry and in your field. Share that knowledge with others.
  4. Ask for more experience or more challenging work. If you want more experience or a more challenging work environment, discuss your desire with your boss or supervisor. The next time a large project comes up, who do you think s/he will think of first?
  5. Volunteer to work on more challenging projects. The room usually goes quiet when people ask for volunteers in meetings. A career-changing experience could be waiting for you on the other side of “yes.”
  6. Continue your education with classes or special certifications. The expectation with letters behind your name is this: You know your stuff.
  7. Be the best you can be, and produce consistently good work. You will gain the reputation of being knowledgeable and reliable.
  8. Share new information. When you attend conferences or professional development programs, share some of the highlights of what you learned with your colleagues.
  9. Work with people who will expand your thinking. Work on a team with people whom you admire and respect and who will stretch your thinking.
  10. Know what opportunity looks like when it comes knocking on your door. People’s careers can shift dramatically when they make one important strategic choice along the way. Lead a big project. Serve on a committee or task force. Accept a new position.
  11. Tell yourself, “I am a resource.” Own this title. Embrace it fully. Be proud of what you contribute to the organization.

When your resourcefulness shines, others will be attracted to you. They will recognize how  valuable you are to the organization. Begin today by creating your action plan.

 

Position Yourself as a Valuable Resource

Coinswithpeople

What kind of resource are you? Are you the “go to” person who people come to for specific information? Most importantly, how are you positioning yourself as a valuable resource within your company or organization?

Professionals who invest the time to develop their abilities, skills and talents as a valuable resource are rewarded with more challenging project work, greater responsibilities and career advancement.

There are two ways to serve as a resource: Know the information that you are sharing and know the places to go for information.

When I started my first job out of college, I worked for an organization with a research department. I learned over time that one of the best resources within the organization was a woman who worked within the research department. If Ann didn’t know the answer immediately, she knew exactly where to go for the information. And isn’t that what a researcher does? I once got some ink on a white skirt. Ann knew the exact product to remove that ink! She earned the reputation as the go to person. She taught me early on in my career that each and every one of us can develop our ability to serve as a valuable resource within our company or organization.

Let me be clear about one thing: There is a big difference between a resource and a “know it all.” A “know it all” possesses a healthy ego, can be arrogant at times, can disregard your opinion as being inferior, and often forces information on you when you didn’t ask for it. A resource, on the other hand, provides the right information at the right time, considers the other person’s thoughts and opinions, and remains open, nonjudgmental and helpful. The aim of a resource is to provide appropriate assistance in the most direct and thorough way possible.

Observe the type of information that people request of you. Listen carefully to their questions. You will then see how others view you – and use you – as a resource. To help you understand more about your role as a resource, ask yourself these questions:

  1. Specifically, what kind of information do people request of me?
  2. On a broader scale, what general knowledge do I possess?
  3. If the question is outside my expertise, what other resources could be helpful?
  4. What do I need to do to position myself more effectively as a valuable resource?

Next week I will share some ideas to get you started on how to position yourself as a valuable resource. Until then, get busy answering the above questions.

 

Look on the Bright Side

White Clouds in Blue SkyMy favorite song of the hit musical, Monty Python’s Spamalot, is Always Look on the Bright Side of Life. Leave it to the creative minds of the Monty Python team to develop a spoof of the beloved story of Camelot. The song suggests that even amidst the challenges of the 12th Century, people can still remain positive. (And, of course, the catchy songs will stick in your head, so buying the soundtrack is a must). While our lives have certainly changed throughout the centuries, one thing remains the same: A positive attitude can lift you out of the most dismal of circumstances.

Take rain, for instance. We have received a fair amount of it during the past few months. Some people only associate rain with dark, gloomy skies and dreariness. They see one rain drop and the negative comments pour in. “This Spring was just awful. We had way too much rain” some will say. “I just wish all this rain would go away” others will add. They forget that rain is an essential part of the cycle of life. Without water, we die.

As a Master Gardener, I love rain. It means I don’t have to water my garden. Mother Nature handles it for me (and she does a far better job than I do anyway). When I look at my garden, I see lush, colorful plants, happy to receive the natural – rather than chemically treated – water. When someone makes a negative comment about rain, I spin it to the positive. “This is the best my garden has looked in the past few years,” I say. I choose to see things differently.

What attitude are you projecting? Do you inspire and motivate others to look on the bright side of life?

Beat Procrastination – Reward Yourself

HikerFrom the time we are born, we are socially conditioned to operate within a reward system. If we do something good (or correct), we are rewarded. If we do something bad (or wrong), we are either not rewarded or punished. That socialization is ingrained deep within us, and can be used to help us focus on our goals. In this fourth blog post about beating procrastination, we explore how to reward yourself.

Iconic physiologist Ivan Pavlov conducted a small experiment with dogs on salivation and digestion more than a century ago. That project led to the discovery of classical conditioning which, Pavlov concluded, was a learning process that occurred through association of stimuli. Throughout the research project, the dogs became conditioned to behave in a certain way. Even though he himself was not a psychologist, Pavlov’s work has contributed greatly to the field of study that we know today as behavioral psychology.

Just like Pavlov’s dogs, we all need a reward now and then. When it comes to beating procrastination, you can reward yourself for accomplishing great things. You may have written an outstanding report and submitted it early. Or you may have published your first article in a leading industry publication. Or you may have finally completed that huge project and delivered it on time and under budget. What will be the reward for your achievement? Here are a few ideas: A day off. A massage. Tickets to a sporting event or a live performance. A shopping spree. A weekend getaway. That diamond tiara or gold watch you’ve been admiring at Tiffany’s.

How often do you reward yourself? At the end of every week, month, quarter, or save it for a big trip at the end of the year? The choice is yours. Setting up a reward system could be the tool you need to keep you focused and achieving your goals.

Beat Procrastination – Reflect Weekly

LeafClose-upIt can be challenging to stay focused on your goals. Sometimes you need to get creative to handle the tasks at hand. Try this simple weekly check-in that will make you feel good about your accomplishments and give you a much-needed boost. Each Friday afternoon (or any other time you prefer to organize, review, set goals, etc.), answer two simple questions:

  1. What did you accomplish this week?
  2. What made you feel really good?

Here’s what you will discover: Even during the weeks that you think you didn’t do much or accomplish much, you will realize that you did considerably more than you thought. By taking a few moments to jot down those thoughts, you can close that week feeling great about your progress.

For me, accomplishments can range from the simple to the sublime — receiving an inquiry from a potential client, receiving an email from someone in another part of the world who read and enjoyed one of my articles, or getting a personal note from someone who appreciated one of my professional development seminars. They all made it to my list that week.

Pausing, reflecting and acknowledging that you did a great job will keep you motivated and will inspire you to do a better job during the next week, month, quarter, or year.

Beat Procrastination – Find a Buddy To Help You Stay on Track

361102_best_friends_foreverIf you have a proclivity to procrastinate, you may need to partner with a “goal buddy” to help you get focused and stay on track. Begin by asking yourself this question: “Of all the people I know, who is a natural at getting things done and achieving their goals?” That is the person you want to ask to help you achieve your goals. Where do you find such a person? Look no further than a good friend, relative, trusted co-worker, business colleague, spouse or significant other. It could be someone who already plays the role of mentor or coach, someone to guide you through the process. It’s one thing to be accountable to you, however, you can cut yourself way too much slack. It’s entirely different to be accountable to someone else because you have nowhere to hide! You are much more likely to reach your goals if you are accountable to another person.

I have been blessed for more than a decade to work with my goal buddy, Susan, one of my training colleagues. We first partnered up during a goal-setting exercise at an informal gathering of trainers. We enjoyed the process so much, we decided to continue as goal buddies. We kick off each year by sharing our business and marketing goals. We then meet at the end of each quarter to review what we have accomplished, and what we have planned for the coming quarter. We support our dreams and celebrate our successes. Knowing that I am accountable to Susan makes me want to accomplish even greater things.

There is no need to suffer in silence with your procrastination. Find a goal buddy to help you focus on achieving your goals.

Beat Procrastination – Chunk It!

282121_me_in_the_spotlightChunky Monkey is my favorite Ben and Jerry’s ice cream flavor. Bananas. Chocolate. Nuts. What’s not to love about that? I could sit down and eat an entire pint in one sitting and end up with a bellyache. Instead, I choose to enjoy it in smaller portions and savor the flavor.

Looking at tasks is no different. Your plan can seem daunting at first if you look at it as one large piece. If it appears too big for you to get your arms around, then reduce it to smaller pieces, more manageable “chunks” that you can handle easily.

When you set aside just 10 to 15 minutes a day and take smaller portions of a larger task, before you know it, the task will be done, and you will be ready to move on to something else. Or set aside uninterrupted longer periods of time to focus on just one part of that larger project.

When I began writing my first book, Everything I Do Positions Me: The Simple Path to Professional Success, it felt like a huge project, and it was. I didn’t know where to start, and my thinking was scattered. A colleague of mine, Meg, recommended that I consider every section as its own project, with its own deadline and of course a celebration when it was complete. It helped me to break that huge task into bite-size portions.

To help you “chunk it,” ask yourself these questions:

What one part of this large task could I focus on today?

How much time can I devote to it?

What can I complete today that will bring me closer to my ultimate goal?

When you break down a larger project into smaller tasks, you will complete it faster and easier without the worry or the bellyache!